Ask yourself, can you identify an internal certified and competent instructor who can conduct internal training for staff? When clients call and say their trainers or subject matter expert instructors need help to be more effective when facilitating training, we ask if they have been through a course or instructor development workshop. The answer is always a resounding “Maybe or I’m not sure!” When we do a bit more investigating, we find out that their facilitators may have studied the content of the training they will be teaching but not the process of facilitating training itself. Training the trainer provides individuals with the practical instructional design skills, platform techniques and confidence they need, and critical skills to facilitate learning and ensure retention. Taking the process a bit further, trainer certifications ensure an individual has demonstrated competency in the essential skills needed to get results in the classroom.